Privacy Policy

1. Introduction

HAVO Pharma ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Health and medical information for treatment purposes
• Payment information (processed securely by our payment partners)
• Shipping address for medication delivery
• Communication preferences and history

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your orders and payments
• Communicate with you about your treatment
• Send important updates and notifications
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Healthcare providers for treatment purposes
• Payment processors to complete transactions
• Shipping partners to deliver your orders
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. HIPAA Compliance

As a healthcare service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards to protect your protected health information (PHI) and only use it for treatment, payment, and healthcare operations.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Receive a copy of your data in a portable format

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. These help us understand how you use our services and remember your preferences. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our services may integrate with third-party services such as QuickBooks for payment processing and analytics providers. These services have their own privacy policies, and we encourage you to review them.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with applicable healthcare regulations.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@havopharma.com.