Terms of Service
Last updated: January 30, 2026
1. Acceptance of Terms
By accessing and using HAVO Pharma's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
HAVO Pharma provides hormone replacement therapy (HRT) consultation and prescription services. Our platform connects patients with licensed healthcare providers for personalized treatment plans.
3. Medical Disclaimer
Our services are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
4. User Responsibilities
Users are responsible for providing accurate and complete information during the consultation process. You agree to use our services only for lawful purposes and in accordance with these terms.
5. Payment Terms
Payment is required for our services as indicated at the time of purchase. We accept various payment methods including credit cards and PIX (for Brazilian customers). All payments are processed securely through our payment partners.
6. Refund Policy
Refunds may be available in certain circumstances. Please contact our support team for assistance with refund requests.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Intellectual Property
All content on our platform, including text, graphics, logos, and software, is the property of HAVO Pharma and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
9. Limitation of Liability
To the fullest extent permitted by law, HAVO Pharma shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at support@havopharma.com.